Ulteo Open Virtual Desktop FAQ

A. What is it?

Ulteo Open Virtual Desktop is an enterprise Open Source virtual desktop and application delivery solution allowing IT departments to deliver desktops and applications (Linux initially and very soon Windows) to end users, regardless of their location.

Our philosophy is to allow the IT department to design centrally managed end user virtual desktops in a couple of clicks, combining applications across different environments (first Linux, then Windows, Unix and AJAX) so that organizations can leverage their application assets, supported by the lightest and cheapest infrastructure.

B. Who is it for?

For organizations who want to:

  • significantly reduce the headache of managing end user desktops and applications;
  • decrease the cost of supporting end-users
  • increase the productivity of end users by offering them greater ease of use and access wherever they are
  • ensure full end user corporate data security
  • transform end user desktops into a fully mobile and collaborative virtual environment

With this first release, Ulteo offers the ideal solution to deliver Linux applications to users in either Linux or Windows environments. The service also allows users to work with a Linux desktop or Linux applications in one click. Ulteo is optimized for organizations who are contemplating a migration to Linux, or for companies that have already completed their migration and now want to mobilize their Linux environment.

C. Open Virtual Desktop?

Ulteo delivers an open enterprise virtual desktop in a space that is dominated by expensive and heavy commercial solutions that tend to other a closed range of applications and products, and are usually focused on supporting the Windows environment.

Ulteo changes the paradigm by introducing openness across applications, architecture and operating systems.

Going forwards, Ulteo is working hard to ensure that the solution integrates with both commercial and open source solutions like Microsoft Terminal Services,Hyper-V, Citrix XenApp and XenServer, VMWare ESX, etc. and also portal or document management solutions. Ulteo naturally operates a bias towards supporting multiple products to provide system administrators with a choice about the solutions they want to deploy.

D. Open Source

Ulteo was founded by executives from successful Open Source companies who believe in professionally delivered Open Source solutions. Ulteo combines the best of both the Open Source and commercial models:

The Community Edition: an Open Source product is available to any users completely free of charge. All the code is Open Source, and Ulteo encourages community users to contribute to it.

Professional support: for enterprise level usage, a dual licensing model offers different levels of support, extended update services, and when needed, IP indemnification clauses and enterprise class features.

Additionally, Ulteo will provide an open product definition process so that IT departments can influence the development roadmap, enabling Ulteo to build exactly what customers need.

In some cases where specific features are requested by customers, Ulteo will prioritize key developments and where possible will fund them. In other cases customers may co-fund development with Ulteo, or the community may be asked to contribute to these new requirements.

From the open source community, we will encourage various contributions, from internationalization, testing, benchmarking, best practice, features, viral marketing and anything that can improve the solution for the benefit of all users.

E. How long does it take to install Ulteo Open Virtual Desktop and what skills are required?

In just a few minutes, the Ulteo Proof of Concept system can be up and running enabling organizations to move quickly to a real production system. We believe in simplicity and productivity, so the solution has been designed to be easy to use and time-effective. Setting up the solution requires a standard IT system administrator skillset. Ulteo offers a full set of a documentation, which walks IT administrators through how to download and install the system in several easy steps.

F. What are the technical requirements to try and use Ulteo?

  • Clients: No client installation is required to a device such as a PC or laptop - only a modern web browser such as Microsoft Internet Explorer v6-7 or Mozilla Firefox 2-3 (with Javascript enabled and Java Runtime Environment 1.5-1.6) is needed.
  • Servers: At least two PCs installed with Ubuntu 8.04.1/x86-32 Server; one for the Session Manager, one or more for the Application Servers. Note: Installation guides for RHEL 5 and Fedora 9, as well as for Linux servers, are also available.
  • For the full production system, dual-core CPUs or better are recommended for the Application Servers.
  • Depending on the number and the kind of applications used, up to 20 users can run simultaneously on 1 GB or RAM.
  • LAN: At least 10Mbps, and ideally 100Mbps or faster LAN depending on number of users on the network.
  • Integration: the system can be plugged to an existing Active Directory or LDAP directory, and supports both CIFS and NFS fileservers.

Please check the product sheet for more details.

G. Who is behind Ulteo?

Ulteo was founded by veteran entrepreneurs Gaël Duval (founder of Mandrake Linux, a popular Linux distribution) and Thierry Koehrlen (co-founder of www.intalio.com, the leading Open Source BPMS). Thierry and Gaël are joined by Vincent Branger as Product Marketing Director. He brings wealth of experience of both the Linux/Unix world and the commercialization of virtualization solutions (Citrix, VMWare, Windows, Sun, etc.).

The engineering team contains a great mix of passionate Open Source developers who want to simplify the work of the IT administrator and make it easy and seamless for end users.

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Last edited on 11/19/2008 09:21:36
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